Refund policy

Returns and Exchanges
All Sales Final

Due to the limited edition nature of our products, all sales are final.

Refund Policy

Refunds are issued only under approved circumstances and will be credited to the original payment method. 

We do not offer price adjustments on items purchased before a sale or promotion.

Broken or Defective Products

If your order arrives damaged or defective, please contact us at hello@ashleylouiseart.com within 2 business days of delivery.

• Include clear photos of the item and packaging.

• If the item is in stock, we will send a replacement.

• If not, you will receive store credit, including the original shipping fee.

Requests made after 2 business days are not eligible for exchange or credit.

Lost or Stolen Packages

Customers are responsible for ensuring their delivery address is correct, safe and secure. 

• Ashley Louise Art is not liable for packages lost or stolen after delivery is confirmed.

Legal Disclosure

Ashley Louise Art LLC reserves the right to:

• Amend our website content and policies at any given time without notice.

• Cancel any order at our discretion.